E-Store.fi is based on a company founded in 1947, which is now in the hands of the third generation. E-Store.fi is like a traditional specialty store, now found in the digital world. Their operations are guided by expertise, honesty, and customer service – key words on which they have built their operations and which their customers appreciate.
Problem
E-Store's previous e-commerce platform was outdated, and its functionalities no longer met today's requirements. The limitations of the online store complicated marketing and customer experience, and due to technical issues, the platform's upgradability was poor. Additionally, the online store lacked automation that would have facilitated inventory management, and the inventory data of the brick-and-mortar store and the online store could not be synchronized.
Implementation
When E-Store.fi needed an update to their online store, we eagerly took on the challenge. We implemented a new, modern Shopify online store for them, enabling a more efficient and user-friendly shopping experience. Additionally, we transferred all important data from the old platform to the new one: customers, products, and inventory information were seamlessly migrated. We also built an automation that updates product balances directly from the cloud, ensuring that inventory information is always up to date. We installed the Shopify POS system, which integrates the online store and brick-and-mortar store inventory management, making the sales process smoother.
Solution
The customer was very satisfied with the implementation of the new online store and found our service professional and customer-oriented. In their words: "A very professional company that listens to the customer to achieve the desired results. I recommend!"
Additionally, we continued our collaboration with E-Store.f regarding Google and Meta advertising. We are still assisting them in enhancing their marketing strategy and reaching the right customer groups in digital channels.
Services
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Building a new Shopify online store:
- We designed and implemented E-Store.fi a modern online store on the Shopify platform. This new online store offers a user-friendly and efficient shopping experience for customers.
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Data migration from the old platform:
- We transferred all important data from the old platform to the new Shopify online store. This includes customer data, products, inventory information, and other essential data, ensuring that all information is easily accessible in the new system.
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Product balance automation from the cloud:
- We built an automation that updates product balances directly from the cloud. This ensures that inventory information is always up-to-date and accurate, reducing manual work and errors.
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Installation of Shopify POS system:
- We installed and configured the Shopify POS system, which integrates the inventory management of the online store and the brick-and-mortar store. This integration facilitates the sales process and inventory management, both in-store and online.
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Google and Meta - Continued Marketing Collaboration:
- We started a collaboration with E-Store.fi
with regard to Google and Meta marketing. We assist them in developing and optimizing marketing campaigns so that they can effectively reach their target audience and enhance their visibility in digital channels.
- We started a collaboration with E-Store.fi
Customer Comments
""A highly professional company that listens to the customer to achieve the desired results. I recommend it!"
Summary
This project demonstrated how the values and customer orientation of a traditional specialty store can be transferred to the digital world. We are pleased to be part of E-Store.fi development path and helping them succeed online.
Yes:
We increased influencer Vanelja's online store conversion by 200%
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