Background
Delfin Technologies develops scientifically validated instruments and solutions for measuring and analysing skin health. The company serves pharmaceutical organisations, research institutions and skincare professionals across global markets.
Challenge
Products were previously ordered through traditional sales processes, creating friction for customers and additional work for the service team. Scaling international B2B sales required multiple languages and currencies, customer-specific commercial logic and an operating model the internal team could maintain.
Delivery
We designed Delfin’s first ecommerce channel from discovery through launch. The Shopify architecture was planned around professional buying, with localised languages and currencies, authenticated customer journeys, customer-group pricing and connections to the wider business environment.
Impact
Delfin now has a scalable digital sales channel that serves international B2B customers clearly and consistently. The store reduces dependency on manual ordering and provides a foundation that can expand across customer groups and markets.
